Frequently Asked Questions (FAQ)
Product info
What is your cancellation policy?
- Cancellations made 30 days or more before arrival are refundable, minus a 10% cancellation fee.
- Cancellations made less than 30 days before arrival are non-refundable (100% charge).
- 30 days or more before arrival: date changes are free of charge, subject to availability.
- Less than 30 days before arrival: date changes are treated as a cancellation.
- Any refundable amount is returned to the original payment method within 7–14 business days.
What is your address?
Korpijoentie 575, 99550 Sodankylä, Finland
How far is NOA VILLAS from Rovaniemi Airport (RVN)?
Approximately 122 km.
How far is NOA VILLAS from Ivalo Airport (IVL)?
Approximately 179 km.
Do you provide transfers from the airports?
Yes — airport transfers are available on personal request. Please contact us in advance.
Are there any shops in the area?
Yes, we have our own small gift and food shop in the resort.
For groceries, the nearest town is Sodankylä, located 24 km away, where you’ll find several large supermarkets.
Can I see auroras (Northern Lights) from NOA VILLAS?
Yes, auroras can be visible when the sky is clear.
For the best experience, go to an area without city lights or outdoor lighting.
Do you offer activities and experiences?
Yes — we offer a variety of activities and experiences.
Please note that all activities must be booked in advance by email at info@noavillas.fi, and availability is not guaranteed every day, as it depends on weather conditions and season.
You can explore all available activities here: https://shorturl.at/JNLtE
Are there apps to track auroras?
Yes, here are some recommended apps:
- My Aurora Forecast & Alerts
- Hello Aurora
- Aurora Now
Which villas have the best view?
All villas face the forest or natural surroundings, offering complete privacy and a beautiful, peaceful view.
What are the check-in and check-out times?
- Check-in: from 15:00
- Check-out: until 11:00
Is breakfast included?
Yes, breakfast is included in your stay and delivered every evening directly to your villa.
Are meals available during my stay?
Yes, we provide a curated menu of dishes that you can order directly to your villa. View the menu here: https://noavillas.fi/food/
Are pets allowed?
Yes — pets are welcome.
150 EUR per stay pet fee applies.
Is parking available?
Yes, free on-site parking is available for all guests.