FAQ

Accommodation cancellations made 30 days or more before arrival are refundable, minus a 10% cancellation fee. Cancellations made less than 30 days before arrival are non-refundable. Date changes 30 days or more before arrival are free of charge, subject to availability; less than 30 days before arrival, date changes are treated as a cancellation.

Korpijoentie 575, 99550 Sodankylä, Finland.

Approximately 122 km.

Approximately 179 km.

Yes, airport transfers are available on personal request. Please contact us in advance so we can check availability and price.

Yes, we have a small gift and food shop in the resort. For groceries, the nearest town is Sodankylä, located 24 km away, where you will find several large supermarkets.

Yes, auroras can be visible when the sky is clear. For the best experience, choose an area without city lights or outdoor lighting.

No. Northern Lights are a natural phenomenon and cannot be guaranteed. Visibility depends on solar activity, darkness, cloud cover and local weather.

We recommend My Aurora Forecast & Alerts, Hello Aurora and Aurora Now.

Yes, we offer a variety of activities and experiences. All activities must be booked in advance by email at info@noavillas.fi. Availability is not guaranteed every day and depends on weather conditions and season.

All villas face the forest or natural surroundings, offering privacy and a peaceful view.

Check-in: from 15:00. Check-out: until 11:00.

Yes, you can request it in advance. Early check-in and late check-out are subject to availability and may include an additional charge.

Breakfast is included only in the winter season. At other times of the year, it is not automatically included in your stay unless you purchase a rate or package that specifically states breakfast is included. If breakfast is not included, it can be added for €35 per person, per night.

Yes. If breakfast is not included in your selected rate, you can add it before arrival for €35 per person, per night. Please contact us in advance.

Yes. We provide a curated menu of dishes that can be ordered directly to your villa. We recommend ordering in advance, especially during high season.

Yes, pets are welcome. A €150 per stay pet fee applies.

Yes, children are allowed. A maximum of 2 children, up to 18 years old, may stay in the villa for an additional fee of €150 per child, per night in November–March, and €75 per child, per night in April–October.

Yes, free on-site parking is available for all guests.

Some packages include breakfast because it is listed as part of the package. Room-only rates do not automatically include breakfast unless the selected rate says so.

Amenities depend on the villa type. Please check the selected villa description before booking.

Yes, selected sauna and spa experiences can be arranged for an additional charge. They must be booked in advance and are subject to availability.

Selected Standard Villas are adapted for guests with movement disabilities. Please contact us before booking so we can confirm the best available villa for your needs.

Pack warm layered clothing, winter boots, gloves, a hat and thermal base layers in winter. For summer and autumn, bring outdoor clothing, comfortable shoes and layers for changing weather.

You can contact us by email at info@noavillas.fi or by phone/WhatsApp at +358 40 550 4703.

Yes, we can help with selected special arrangements on request. Please contact us before arrival so we can check availability and pricing.